Terms of service

28Pilates

https://28pilates.com/

hello@28pilates.com

3712 North Broadway #547 Chicago, IL 60613


GENERAL TERMS AND CONDITIONS

By accessing and placing an order with 28Pilates, you confirm that you agree to and are bound by the service terms contained in the General Terms and Conditions outlined below. These terms apply to the entire website and any email or other form of communication between you and 28Pilates.

Under no circumstances shall the 28Pilates team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to data or profit loss, arising from the use of, or the inability to use, the materials on this website, even if the 28Pilates team or an authorized representative has been notified of the possibility of such damages. If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you assume any costs thereof.

28Pilates is not responsible for any outcomes that may occur during the use of our resources. We reserve the right to change prices and revise the use policy of resources at any moment.


LICENSE

28Pilates grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with the terms of this Agreement.

These General Terms and Conditions constitute a contract between you and 28Pilates (referred to in these General Terms and Conditions as "28Pilates," "us," "we," or "our"), the provider of the 28Pilates website and the services accessible from the 28Pilates website (which are collectively referred to in these General Terms and Conditions as the "28Pilates Service").

You agree to be bound by these General Terms and Conditions. If you do not agree to these General Terms and Conditions, do not use the 28Pilates Service. In these General Terms and Conditions, "you" refers to both you as an individual and the entity you represent. If you violate any of these General Terms and Conditions, we reserve the right to cancel your account or block access to your account without prior notice.


DEFINITIONS AND KEY TERMS

To help explain things as clearly as possible in these General Terms and Conditions, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to 28Fitness LLC, 3712 North Broadway #547 Chicago, IL 60613, which is responsible for your information under these General Terms and Conditions.

  • Country: Where 28Pilates or the owners/founders of 28Pilates are based, in this case, the United States.

  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit 28Pilates and use the services.

  • Service: Refers to the service provided by 28Pilates as described in the relative terms (if available) and on this platform.

  • Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

  • Website: 28Pilates’s site, which can be accessed via this URL: https://28pilates.com/

  • You: A person or entity that is registered with 28Pilates to use the Services.


RESTRICTIONS

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.

  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.

  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of 28Pilates or its affiliates, partners, suppliers, or the licensors of the website.


RETURN AND REFUND POLICY

Thank you for shopping at 28Pilates. We appreciate that you like to buy the products we build. We also want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at 28Pilates. By placing an order or making a purchase at 28Pilates, you agree to the terms set forth below along with 28Pilates’s Privacy Policy.

If, for any reason, you are not completely satisfied with any good or service that we provide, please contact us and we will discuss any of the issues you are going through with our product.


SUBSCRIPTION TERMS & AUTO-RENEWAL POLICY

By purchasing a 28Pilates machine with a free 30-day trial, you acknowledge and agree to the following:

Trial Period & Billing:

  • Your purchase includes a 30-day free trial of our online classes.
  • After the 30-day trial period ends, your payment method will be automatically charged $34.99 per month unless canceled before the trial expires.

How to Cancel:

  • You can cancel anytime before your trial ends to avoid being charged.
  • To cancel, go to https://28pilates.com/tools/recurring/login, log into your account, and follow the cancellation steps.
  • You may also request cancellation via email at hello@28pilates.com at least 24 hours before your trial ends.
  • Once a payment is processed, no refunds will be issued.

Non-Usage Policy:

  • Your subscription remains active regardless of usage. If you do not access your classes, you are still responsible for canceling before the next billing date.
  • We send an email reminder 3 days before your trial ends, giving you time to cancel if desired.

Chargebacks & Disputes:

  • By signing up for the trial, you agree to these terms and are responsible for managing your subscription.
  • Unauthorized charge disputes will be contested with evidence of your agreement to these terms.